Returns & Exchanges

At Color Wow, we want you to love your hair results, which is why we offer a 30-day satisfaction guarantee on all products purchased directly from our site. If you are not completely satisfied with your purchase, you can return your items for a full refund or exchange within 30 days of delivery.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.

2

Prepare Your Package

Carefully pack the items in their original packaging, ensuring all bottles are securely sealed to prevent leaking during transit.

3

Attach Shipping Label

Download and print your prepaid return shipping label from the portal and securely affix it to the outside of your package.

4

Receive Your Refund

Once our warehouse receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing